Beaumont House Guest House
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Beaumont House Guest House

Terms and Conditions

Deposit Policy

1.     50 percent of the total amount will be charged on the day of booking. The remaining balance will be taken upon departure.
2.     When booked within 7 days full payment will be taken which is non-refundable.
American Express credit cards are accepted as a payment method, however please note full payment will be taken on day of booking.

Cancellation Policy

If you have to cancel your holiday for any reason cancellation must be made in writing, or if booked via e-mail this will be acceptable, by the person who made the booking. Such cancellation will become effective from the date it reaches our office and a charge payable by you will be levied to compensate us for our estimated losses. Such charge is calculated in accordance with the following scale together with any administration costs incurred:
Over 7 days - deposit.
Less than 7 days - full cost of stay.

Liability

Guest's liability for their account is not waived and guests agree to be held personally liable in the event that any indicated person, group, company or association fails to pay all or part of any charges incurred.

Damage to hotel property

We reserve the right to charge guests the cost of rectifying damage caused by the deliberate, negligent or reckless act of the guest to the guest house's property or structure. Should this damage come to light after the guest has departed, we reserve the right to make a charge to the guest's credit / debit card or send an invoice for the amount to the registered address. We will however make every effort to rectify any damage internally prior to contracting specialists to make the repairs and therefore will make every effort to keep any costs that the guest would incur to a minimum.

Smoking Policy

Beaumont House Guest House operates a strict no smoking policy throughout the premises in line with UK law. Guests wishing to smoke may do so outside of the guest house. Any guest found to have been smoking inside the building (including hanging out of windows) will be asked to leave immediately without a refund. The hotel reserves the right to further charge for the cleaning of the room and loss of business for 24 hours after the guest has departed in order to clear the room of smoke before re-letting to a non-smoking guest.

Removal of hotel property

We reserve the right to charge guests the cost of replacing any items that are removed from the premises by them without consent. The charge will be the full replacement amount of the missing item including any carriage charges. Should the fact that the item is missing come to light after the guest has departed, we reserve the right to make a charge to the guests credit or debit card or send an invoice for the amount to the registered address.

Tampering with fire detection systems and firefighting equipment.

We reserve the right to take action against any guest found to have tampered / interfered with any fire detection equipment throughout the guest house, including detector heads in public areas and bedrooms, break glass points and fire extinguishers. Guests found to have tampered with any fire detection or firefighting equipment will be charged with any costs incurred by the guest house due to their actions and additionally may be asked to leave the guest house. Depending on the severity of the guest's actions, the police may become involved at the guest house's discretion. Should the fact that firefighting or detection equipment had been tampered with come to light after the guests has departed we reserve the right to make a charge to the guests credit or debit card or send an invoice for the amount to the registered address

Inappropriate behaviour

It is the guest house's policy that all our guests have the right to be treated with dignity and respect and as a responsible host we believe that we have a duty to our guests to protect them from inappropriate behaviour. Should any actions by a guest be deemed inappropriate by the proprietor, or if any inappropriate behaviour is brought to the attention of the proprietor, the guest house reserves the right, after any allegations have been investigated, to take action against the guest. Depending on the severity of the guests' actions the Police may become involved at the guest house's discretion or guests may be asked to leave.

Lost / Damaged Property

Should any guest lose any belongings during their stay or incur damage to their property, the provision of the Hotel Proprietors Act 1956 will apply. If we find any lost property, we will make every reasonable effort to locate the owner and return it, but if we cannot locate the owner and an item is not reclaimed with the 3 months of the guest's departure it will be disposed of by the guest house.

Payment Terms

Cash is acceptable. However, where the guest is paying in cash further proof of identity or security may be required at the guest house's discretion. When using cash to make payment and where no prior booking has been made or security details taken, some form of ID and security must be produced upon check in. Payment is due upon checking in to the guest house, unless the booking has been made online where payment was taken in advance. When booking direct with the guest house a credit or debit card number must be given. If no card number is given a deposit will be required.

Check in / out times

Check in is from 2pm until 9pm (other times by prior arrangement maybe available) and check out is at 10.30am unless otherwise authorised by the guest house. Later checkout may be available but will be charged at 20 per hour (availability will be ascertained the evening before departure and will be at the sole discretion of the proprietors.)

Vehicles

As for parking, we have spaces at the front of guest house which we use as a drop off for luggage, all parking on street is free. All vehicles are parked at the owners' risk. Should any damage, loss or incident occur in relation to a vehicle at the front of the guest house we cannot accept any liability.

Children

The guest house is exclusively for adults only. Children under 16 years old cannot be accommodated. Any such booking which does not follow this policy, upon arrival, will be cancelled and the booking will be charged in full.

Guest House WIfi

Features of Beaumont House Guest House

Silver Award for Serviced Accomodation Award for Breakfast 4 Star Accomodation Food Safety Award

Beaumont House Guest House
52 Wellesley Road
GREAT YARMOUTH
Norfolk
NR30 1EX

E-MAIL: Click to send us an e-mail

TELEPHONE: +44 (0)1493 843 957 (Answered 9 a.m. to 9 p.m.)

ACCESS STATEMENT

TERMS & CONDITIONS

Listed on hotelyarmouth.co.uk

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